You will be charged for both the connection to your phone number and to the destination phone number you want to call. When you are calling from a free destination, for example, and the destination phone number is not free to call, then you will only be charged for the connection to this destination phone number, as long as you have freedays and free minutes left. When you ran out of freedays and free minutes the normal rates will apply.
See our demonstration:
Example 1:
Your phone number = FREE phone number Destination phone number = FREE phone number This call is totally free as long as you have free days and free minutes left. When you ran out of freedays and free minutes the normal rates will apply.
Example 2:
Your phone number = FREE phone number Destination phone number = non-FREE phone number You will be charged for the call to the non-FREE phone number only, as long as you have free days and free minutes left. When you ran out of freedays and free minutes the normal rate for the FREE phone number will apply additionally.
Example 3:
Your phone number = non-FREE phone number Destination phone number = non-FREE phone number You will always be charged for the calls to both non-FREE phone numbers.
Example 4:
Your phone number = non-FREE phone number Destination phone number = FREE phone number You will be charged for the call to the non-FREE phone number only, as long as you have free days and free minutes left. When you ran out of freedays and free minutes the normal rate for the FREE phone number will apply additionally.
When you use the Voipax instant feature abroad, type in your mobile number as your phone number and your mobile phone is outside the mobile provider´s coverage area, there usually is an additional fee called "roaming fee”. All those fees, if applied, are charged by the mobile provider, and not by Voipax. Please contact your mobile provider to learn more about roaming fees.
